{"id":9474,"date":"2025-10-31T23:59:45","date_gmt":"2025-10-31T22:59:45","guid":{"rendered":"https:\/\/www.houseofvinterberg.dk\/?page_id=9474"},"modified":"2026-03-29T13:38:28","modified_gmt":"2026-03-29T11:38:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/houseofvinterberg.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Webshop - FAQ<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Process - Webshop<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I place an order? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Go to the shop and choose your desired products. Add them to your cart and proceed to checkout. Once you\u2019ve entered your details, you can place your order. We look forward to serving you!<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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You don’t need an account to shop with us. Just type in your information at checkout.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I customize or personalize my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We offer a wide variety of items in our shop. For ultimate personalisation, book an appointment to visit our Copenhagen store, where the options for customisation are nearly endless.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Our items run true to size. If you\u2019re unsure which size to choose, we recommend checking an online size chart for the specific product. It will show you how to take your measurements so you can select the best fit.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We believe natural materials are best. That\u2019s why almost everything at House of Vinterberg is made from natural fibres. A small number of pieces include a touch of elastane for comfort and stretch, while still being at least 95% natural (wool, cotton, silk, linen, cashmere, mohair and more).<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you restock sold-out items?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our Copenhagen Capsule Collection is designed to be timeless. Accordingly, we will either restock the items or upgrade them. Limited collections and collaborations are created for a specific purpose and will not be restocked.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Custom Tailoring - FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Process - Custom Tailoring<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens during my first appointment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Your first appointment is all about understanding your style and preferences. We\u2019ll discuss fabrics, colors, and design details,<\/strong> take your measurements, and guide you through the options that best suit your needs.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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A design & measurement process typically takes 60 minutes<\/strong>. We want to ensure everything feels perfect without rushing the process.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow many fittings are required for a custom suit?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Most clients need 1\u20132 fittings<\/strong> to achieve the ideal fit. The exact number depends on the complexity of the design and your preferences.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take from first appointment to finished garment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

From your initial consultation to the final suit, the process usually takes 3\u20135 weeks.<\/strong> This allows time for craftsmanship and any adjustments needed.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat\u2019s the difference between made-to-measure and bespoke?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Made-to-measure starts with a base pattern that we adjust to your measurements and preferences. Bespoke is fully custom \u2013 every detail is created from scratch for you, offering the highest level of personalization.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I bring inspiration photos or reference garments?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Absolutely<\/strong>. Bringing photos or garments helps us understand your vision and ensures we create something that reflects your style perfectly.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Shipping & Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the shipping options and costs?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We offer shipping with PostNord, GLS, and DAO. Within Denmark*, the shipping cost is a fixed rate of 49 DKK, regardless of which carrier you choose. If your order exceeds 1,000 DKK, shipping is free.<\/span><\/p>

Because we take great care in handling our garments, we deliver all orders to your nearest pick-up point. This ensures that your items arrive safely and securely.<\/span><\/p>

*For international shipping see FAQ \u201cDo you offer international shipping?\u201d<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, we offer international shipping to a wide range of countries. To check availability for your specific location, simply add an item to your cart and enter your delivery address. Shipping costs vary depending on the destination.<\/span><\/p>

If your country is not supported automatically by our system, please contact us at <\/span>info@houseofvinterberg.com<\/b> – we\u2019ll do our best to arrange delivery to your address.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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