Putting on the finishing touches.
Vi skræddersyr siden til dig.
Vi skræddersyr siden til dig.
How long it takes. What it costs. How we alter, exchange or - in rare cases - refund. We keep it short and concrete.
Last updated 18 May 2026
We ship with GLS, PostNord or equivalent recognised carriers. You can also pick up in the showroom at Skoubogade 2.
| Option | Details | Price |
|---|---|---|
| Pickup at the showroom | Skoubogade 2, 1158 Copenhagen K | Free |
| Delivery to pickup point | GLS, PostNord or equivalent | DKK 50 · free on orders over DKK 1,000 |
| Delivery to address | GLS, PostNord or equivalent | DKK 50 · free on orders over DKK 1,000 |
| International delivery | Contact us for a quote | By agreement |
| Type | Timeframe |
|---|---|
| Stock items | 1-3 business days after dispatch |
| Made-to-measure | 4-6 weeks from payment date |
| Adjustments after delivery | Up to 2 weeks extra |
| International orders | Agreed individually |
For delivery outside Denmark, write to info@houseofvinterberg.com before ordering so we can confirm availability and shipping costs. Customs, import duties and local fees are borne by the customer.
Standard items such as accessories and stocked pieces can be returned within 14 days of receipt. The item must be unused and in original condition. You bear the return shipping unless otherwise agreed.
Made-to-measure products (suits, shirts, coats and similar made to your measurements) are excluded from the right of withdrawal under EU consumer law, because they are produced specifically for you.
If colour, pattern or fit deviates from what was agreed, we exchange or alter. Write to us - we'll find a solution.
30-day fit guarantee from the moment we report your piece ready. If something doesn't sit right, we fix it.
Adjustments are performed by Danish tailors in the showroom. Allow up to two weeks extra for the work. We always tell you if a piece requires more - especially when working with mohair, cashmere or hand-sewn buttonholes.
Two-year right of complaint on manufacturing and material defects, per Danish sale-of-goods law.
The right of complaint doesn't cover damage from incorrect use, ordinary wear or alterations by anyone other than us. If you discover a defect, write to us within a reasonable time. We repair, exchange or issue a credit note - and cover reasonable shipping for approved cases.
If we cannot reach agreement, a complaint may be filed with:
For customers in the EU/EEA outside Denmark, complaints can be brought to the national ADR body in your home country. Write to us first at info@houseofvinterberg.com - we almost always find a solution faster ourselves.
If you have questions about a specific order, return or fit adjustment, call or write. We'll get back to you as soon as we can during opening hours.
Last updated 18 May 2026